As a leading Authorized Dealer, Truck Brigade is dedicated to seeing you well past the point of purchase to ensure you have the best experience possible. It is our mission to provide you the best service in every facet including the Full Manufacturer's Warranty. While the warranty is based upon the manufacturer and their discretion, we would like to take the opportunity to see any issue you may have through to the end. When you shop with us you do not have to go anywhere else or find someone that handles the warranty, we do this for you. We become your one stop for all your needs from free shipping, verifying fitment, timely service, installation support, to your warranty. Once you join The Brigade you are a part of our family and we treat you as such. Thank you for trusting us with your next adventure.
In order to file a warranty claim, you will need to provide the following:
- Your name
- Your email address
- Order Number
- Reason for warranty claim
- Product code and name of Item returning for repair or replacement.
Please Submit the above information in our Contact US.
Overland Vehicle Systems Vehicle Racks are produced to the highest manufacturing standards and are covered by a limited Five -Year warranty that protects the original purchaser against any defects in materials and workmanship under normal use. If upon determination by Overland Vehicle Systems that the vehicle rack is defective, Overland Vehicle Systems will repair or replace without charge, with an equivalent rack to the original purchaser according to the instructions supplied with the Bed Rack, and not damaged due to abuse, misuse or negligence.
This warranty will not cover any labor charges incurred in installation, removal, replacement or repair, transportation cost or any consequential damages, which might be caused by the product.
Overland Vehicle Systems shall not be liable in case of;
• Improper installation or modification of original product.
• Damages resulting from abuse
• Improper installation
• Any commercial application