Hello and thank you for taking the time to leave us a review of your experience. As one of the owners of Truck Brigade, I will say that I find it disheartening to hear that you had a negative experience with us. Our mission revolves around providing our customers with the best experience, both before and after the sale. I have looked at your specific case and as you mentioned, I do see that it was during a time frame where Covid-19 deeply impacted RCI. Typically the RCI Bed Racks ship from their direct facility within roughly 1 week, however during the pandemic, they became backlogged and their lead time increased to 3-4 weeks. In order to provide our customers with that information, we had implemented a message across the top of our homepage. It read in red text (Click here to see how Covid-19 has impacted our suppliers). Once clicked, it had a breakdown per manufacturer - showing what their estimated lead times were. Our team will discuss other potential ways to ensure that there is as much clarity as possible to avoid this from ever happening again. Once again, we do apologize for the inconvenience that you experienced and would always love for a chance to earn your business. Please feel free to reach out if we can ever be of assistance.